At Regal Wigs customer satisfaction is our top priority; if for any reason you are unhappy with your purchase, we will gladly refund your item.
This policy is designed to be fair to our customers, to reduce waste and emissions, and to save everyone's valuable time. The vast majority of our customers won't have to worry about the situations described. If you have any questions, we're always ready to help you have an amazing experience at Regal Wigs!
All items sold are new and unworn; returns must be shipped within 14 business days of receipt for "unworn inspection". Items must be identical to how they were received: New, odorless, and unworn condition with tags and packaging, detailed below. Refunds typically process within one business day of item receipt, plus up to 3 business days for financial institutions to process funds.
Refund Qualifications:
• Defects or inaccuracies: Please request a prepaid return label within 7 days of receipt; a replacement will be provided ASAP, or optionally, store credit for a future purchase.
• Delivered later than the stated S&H time, as proven by tracking number: A $6 credit will gladly be applied for you.
• Buyers Remorse: Since returns require inspection, sanitation, multiple vendor shipments, and restock fees charged to us; a 20% restock fee and shipping costs may be applied.
• Exchanges: Please contact us for more information.
Item conditions for return eligibility:
• Hair & structure undamaged, unaltered and uncut. • Tags, cardboard supports, and net (if present) are attached and undamaged. • No odors. (Perfume, Cigarette, etc.) • Retail box and logo tissue paper are presentable. • Unreturned free gifts, accessories, or bundle items will have their retail value withheld from your refund total.
Returned Products with signs of use (aka ineligible) will be returned back to you.
Cameron by Jon Renau is a lengthy bob with layered ends that create shape and movement. The sheer lace front allows you to change your look and style your hair away from the face. The monofilament top is hand-tied and creates multi-directional parting while providing the appearance of natural growth. This long bob is flattering for all ages and all face shapes.
The SmartLace Front mimics a natural hairline and each hair is hand tied one by one. The top is made with a sheer material to create a scalp look and create natural volume. The entire cap is hand-tied for comfort, natural movement, and styling versatility. The synthetic hair is pre-styled with soft rounded layers and is ready-to-wear out of the box.